FAQs

Pre-application
Who is Umi?
How is Umi different from the others?
What can I use an Umi loan for?
What are the eligibility criteria?
I’m a renter, can I still apply?
What documents will I need?
How much can I borrow?
How long do I have to pay it back?
How can I apply for an Umi loan?
How long does it take to approve?
How long until I get my money?
How long does an online application take to complete?
What will happen once I’ve submitted my application?
How can I check the progress of my application?
What are the repayment options?
How often do I need to make repayments?
What if I want to change the amount I requested before I accept the contract?
Can I apply for more than one loan at the same time?
When is the Umi call centre available?
I have been asked to verify my identity online, how does this work?
Are there alternatives to verifying my identity online?
I have been asked to confirm my income, how does this work?
Still got some questions?
Give us a call on 138 864